PRIVACY STATEMENT – MILLCLOCK
SECTION 1 – WHAT WE DO WITH YOUR INFORMATION
When you buy something from our online store, we collect the personal information you provide as part of the ordering process, such as your name, billing and shipping address, email address and phone number.
When you simply browse our store, we automatically receive your computer’s Internet protocol (IP) address and basic technical data about your browser and operating system. We use this information to operate the website, prevent abuse and better understand how visitors use our store.
We use your personal information to:
- process and deliver your orders;
- handle payments and invoicing;
- provide customer support and warranty service;
- send important information related to your order (e.g. shipping updates).
Personal information is kept for the duration of the warranty period of your product (currently up to [X years, e.g. 10 or 15]) and for any additional time required by applicable accounting and tax laws.
SECTION 2 – CONSENT
How do you give your consent?
When you provide personal information in order to complete a transaction, verify your payment method, place an order, arrange for delivery or request a return, we consider this as your consent to our collecting and using that information for these specific purposes.
If we ask for your personal information for an additional purpose – for example, newsletter or marketing communication – we will either:
- ask you directly for your explicit consent (opt-in), or
- give you a clear opportunity to decline.
How can you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent for:
- us contacting you for marketing purposes, and/or
- the continued collection or use of your information for non-essential purposes,
at any time by contacting us at [email protected]
or by mail at:
Millclock
[Sobornyi ave. 158]
[Zaporizhzhia, Ukraine]
This will not affect processing that is necessary for orders already placed, warranty handling, or our legal obligations.
SECTION 3 – DISCLOSURE
We may disclose your personal information if:
- we are required to do so by law, regulation or a valid legal request; or
- you violate our Terms & Conditions and disclosure is reasonably necessary to protect our rights or the rights and safety of others.
We do not sell your personal data.
SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers we use will collect, use and disclose your information only to the extent necessary to perform the services they provide to us (for example, payment processing, shipping, hosting, email delivery, analytics).
However, certain providers – such as payment gateways and payment processors – have their own privacy policies regarding the information we must provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you understand how your personal information will be handled by them.
Some of these providers may be located in, or have facilities in, a different jurisdiction than you or us. If you proceed with a transaction that involves the services of such a third party, then your information may become subject to the laws of the jurisdiction(s) where that provider or its facilities are located.
For example, if you are located in the EU and your payment is processed by a provider based in the United States, your personal information used in that transaction may be subject to U.S. legislation.
Once you leave our store’s website or are redirected to a third-party website or application, this Privacy Statement and our Terms & Conditions no longer apply. The privacy practices of those third-party sites are governed by their own policies.
Links
When you click on links in our store, they may direct you away from our site (for example, to YouTube, social media or partner platforms). We are not responsible for the privacy practices of other websites and encourage you to read their own privacy statements.
SECTION 5 – SECURITY
We take reasonable precautions and follow generally accepted industry practices to protect your personal information from being lost, misused, accessed, disclosed, altered or destroyed.
If you provide your credit card or other payment information on our store, this information is processed via secure, encrypted connections (for example, SSL/TLS) and handled by certified payment providers. We do not store your full card details on our own servers.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow applicable security standards and, where relevant, our payment providers follow PCI-DSS and other generally accepted security requirements.
SECTION 6 – AGE OF CONSENT
By using this site, you represent that:
you are at least the age of majority in your state, province or country of residence, or
you are the age of majority and you have given us your consent to allow any of your minor dependents to
use this site.
We do not knowingly collect personal data from children under the age of 16 without appropriate parental consent.
SECTION 7 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Statement at any time. Please review it frequently.
Changes and clarifications take effect immediately upon posting on the website.
If we make material changes, we will indicate on this page that it has been updated and, where appropriate, may notify you by email.
If our store or company is acquired by or merged with another business, your information may be transferred to the new owner so that we can continue to sell products and provide services to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to:
- access, correct, amend or delete any personal information we hold about you;
- register a complaint; or
- simply request more information about how we handle data,
please contact us at [email protected]
or by mail at:
Millclock
[Sobornyi ave. 158]
[Zaporizhzhia, Ukraine]
